Course Detail: PDGRAF - Getting Results through Others: Accountability Is Your Friend!
The greatest gift that a leader can give is to hold others accountable Accountability is not about punishment, it's about helping your employees achieve goals and identify gaps between expectations and reality. Accountability begins with setting clear expectations up front, so that employees know where to aim their efforts. Giving feedback provides employees with a clear understanding of how their efforts measure up against the expectations that you set for them initially. In this workshop, you will learn how to have the crucial conversations that are necessary to hold your employees accountable and help them achieve their goals.
At the completion of the session, participants will be able to:
?Explain the expectations-action-feedback cycle
?Practice setting and communicating expectations
?Practice giving feedback
?Identify key leader behaviors for holding others accountable