This course is designed to provide students with an overview of the theories, methods, research, and practice issues involved in identifying and assessing sources of conflict, and designing and implementing intervention plans in organizations and groups experiencing conflict. The organizations explored will include businesses, non-profit organizations, governmental agencies, municipalities, and community groups. Students will learn about organizations, organizational development, and organizational psychology. Causes and consequences of conflict within organizations, dispute systems assessment and design, and how conflict resolution professionals work as interveners and agents of change will be the primary focus of the course. It is expected that this course will prepare students to: identify their own professional consultation strengths and interests, assess conflict, and build and evaluate dispute resolution systems.