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Instructor: Sally Klauss

Biography: Sally Klauss has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. She teaches this course at Riverside Community College, Riverside, California.

Classes by this instructor

Conflict Management

An average manager can spend more than 20 percent of their day engaged in or reacting to a conflict situation. No matter what your position, conflict management skills can positively correlate to higher earnings and promotion. This course is included in the Certificate in Workplace Communication course.
June 3-28, 2024, Online Only