Course Detail: SGA-1002 - Air Carrier, Passenger, and Cargo Management

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Overview

This course is a "Core course" that is part of the Graduate Certificate in Aviation. This in-person (2.5-days) or online (20-hours) course in Air Carrier, Passenger, and Cargo Management is specifically created for airline and airport professionals, staff in aviation consultancy or in government and regulatory bodies to broad their understanding of air passenger and cargo management to help them better manage and operate their aviation organization, with a particular emphasis on the Asia-Pacific Region.

Who Should Attend

  • Airline and airport professionals
  • Staff in government or regulatory bodies
  • Aviation consultancy
  • Aircraft manufacturers

Learning Objectives

Upon completion of this course, participants should understand the impact of air transport industry on economy, the role of regulators and associations, the globalization and economic factors in air cargo, air cargo supply chain and operations, handling of special cargo, demand and supply analysis in airline industry, airlines business models and pricing strategies, role of optimization airlines planning and operations, safety and security in air transport, and future of air transport industry. Upon successful completion of this course, participants will be able to:
  • Describe the impact of the air transport industry on the economy
  • Identify the role of regulators and associations in air transport industry
  • Understand the role of globalization in the growth of air cargo
  • Identify the economic factors as air cargo growth drivers
  • Identify the participants of the air cargo industry
  • Explain the air cargo supply chain
  • Identify different types of air cargo carriers
  • Describe the air cargo terminal operations
  • Explain the issues involved in managing special cargo
  • Understand the cargo documentation process
  • Discuss the importance of air cargo hubs
  • Distinguish between air-express, air freight, and air mail services
  • Discuss the supply and demand analysis in the airline industry
  • Describe different business models adopted by carriers and operators
  • Understand airline pricing strategies
  • Discuss the process involved and the role of optimization in planning and operations (including flight and crew scheduling, fleet assignment, etc.)
  • Describe the concept of customer value and airline passenger segments
  • Explain the importance of safety and security in aviation
  • Illustrate the environmental impacts of the air transport industry
  • Discuss the future of the air transport industry


Course Delivery

The course is delivered in a blended modality that uses EagleVision and Canvas to deliver the curriculum in a virtual classroom, providing a campus learning experience from anywhere.

  • EagleVision: A technology that combines web video conferencing with a virtual learning environment to enhance real-time collaboration, allowing you to communicate directly and instantly with professors and classmates during scheduled meetings.
  • Canvas: An educational platform designed with the online teaching and learning experience in mind, is a cloud-based system that is viewable on any web browser, computer, or mobile device and allows for engagement and collaboration through video, audio, integrated media recorder, text, and discussion boards at whatever time you chose.

This course is delivered over four weeks, with EagleVision sessions on Saturdays from 1:00 pm to 7:00 pm Singapore time (UTC +8) and online Canvas activities taking place throughout all four weeks.  The dates and times of the next session are shown below in the Session Information section.


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 Session Information: W0426-SGA1002-H1

Schedule: 4 to 25 April 2026 | Online synchronous classes meet from 1300 to 1900 Singapore time (UTC +8) / 0800 to 1400 Saudi Arabia time (UTC +3) on 4, 11, 18, and 25 April 2026.
Times: 01:00am-08:00am EDT

Additional Information

Making Payments:
While a credit card is the preferred payment method, payment by invoice can also be requested. Please 
email us to request an invoice.

Please note that course fees are priced in USD and exclusive of Goods and Services Tax (GST).

Registration and Course Fees:
Full payment is required at the time of registration to secure your seat in an ERAU Professional Education & Training course.

Changes to Your Enrollment:
We understand that plans can change! If you need to withdraw from a course, you'll receive a full refund (100%) as long as you notify us at least ten (10) working days before the start of the course. Requests to withdraw made after this deadline are not eligible for any refund; however, a one-time transfer to the next session may be possible. Requests to withdraw should be sent by 
email.

Class Cancellations:
In the rare case that a course has low enrollment and needs to be canceled, we'll do our best to let you know as soon as possible. If this happens, you'll receive a full refund (100%) or can transfer to the next session or similar course.

Instructors

Name Additional Resources
Ben Koh

Facility Detail

Singapore
ERAU Asia Online
70 Seletar Aerospace View
#02-01 Air 7 Asia Building
Seletar Aerospace Park, - 797564