Overview

Embry-Riddle Aeronautical University's (ERAU) Global Communication Strategies course is designed for professionals who engage with diverse teams, manage conflict, or represent their organizations across international boundaries. This self-paced, online course equips learners with practical tools to effectively communicate across cultures and platforms. Participants will engage in interactive activities, gain real-world experience in navigating today's hyper-connected global environment. Whether you're leading cross-functional teams or collaborating across time zones, this course strengthens your ability to communicate with clarity and purpose in any setting.

This course awards 3.0 CEUs upon completion.

Who Should Attend

• Team leaders and managers working with culturally diverse or geographically dispersed teams
• Professionals responsible for conflict resolution or navigating sensitive communication scenarios
• Executives and representatives who engage in global partnerships or international business
• Project managers coordinating across departments, regions, or time zones
• Customer-facing professionals who interact with clients from varied cultural backgrounds
• HR and talent development specialists focused on inclusive communication and employee engagement
• Rising professionals seeking to strengthen their strategic communication skills
• Anyone who has experienced miscommunication or wants to improve clarity and empathy in their messaging

Course Objectives

Upon completing the course, students should be able to demonstrate a comprehensive and broad-based understanding of:

• Evaluating business communication strategies using metacognitive reflection and analysis.
• Creating visual representation of key aspects of communication in the workplace.
• Experimenting with and applying communication strategies for high-stakes conversations and negotiations.
• Creating effective messages by integrating multiple communication techniques