Course Detail: MRAI - Media Relations in Aircraft Accident Investigation


What you say and how you respond could lead your organization to a successful conclusion, or cause damaging setbacks. This course will give you a behind the scenes look at the news media cycle and offer best practices for managing the media post-event.

This course takes advantage of multiple subject matter experts and labs at the Daytona Beach Campus. Attendees will hear from aircraft accident investigators, crisis communications and public information officers. Participants will experience the aircraft accident forensics lab and media broadcasting lab, which blends theoretical and hands-on learning.

This course can be completed independently, or toward the Certificate of Management in Aircraft Accident Investigation

Who Should Attend

Because safety risks affect every individual and department, professionals working in various capacities across the aviation industry can benefit from this knowledge including:

  • Safety investigators
  • Safety managers
  • Public relations professionals
  • Newscasters
  • Airport risks managers

Course Objectives

After completing this course, you should be able to demonstrate a comprehensive and broad-based understanding of risk management and competency in:

  • The NTSB and the accident investigation process
  • Crisis communication
  • Public relations
  • Social media considerations
  • Conducting interviews & communicating with family members
  • Media broadcasting techniques
  • Performing a real scenario press conference
  • Managing the news cycle
  • Interacting with NTSB, FAA & government agencies

Cancellation Policy

A cancellation charge of $100 will be assessed on any standard cancellations. A late cancellation charge of 25% of the course registration fee will be assessed on cancellations occurring within 14 days of the start of the course.

Coronavirus Information

The health and well-being of our students, faculty, staff and campus visitors is our number one priority; ERAU plans to continue face-to-face instruction for the Fall 2020 with mandatory health precautions in place, while closely monitoring all health and travel advisories related to the coronavirus (COVID-19). Face coverings in all common areas and classrooms, as well as physical distancing are now mandatory on Embry-Riddle's Campus, with no exceptions. Everyone must have a temperature check every 24 hours and we plan to facilitate the checks each morning where the class will be held.

Classrooms have been reconfigured to ensure physical distancing. Enhanced cleaning protocols are in place. Each attendee is asked to supply their own face covering and must wear a face covering throughout the day in class, as well as anywhere on campus at all times. Embry-Riddle appreciates your support; our goal is to provide world class education in a safe and secure environment.

Available Sessions