Communication skills are vital to a leader's success. It's not just the ability to handle the technical aspects of a job nor the willingness to work hard that counts, but the ability to transmit information, ideas, and enthusiasm to others. It's knowing how to listen, talk, and establish rapport with people and guiding and motivating them to perform desired actions. When communication is effective, you benefit by saving time, and money, and experiencing more productive relationships. Learn and apply concepts and techniques to improve your interpersonal communication skills with managers, employees, coworkers, and customers. Various experiential activities provide hands-on skill-building to help you become a proficient communicator immediately.

Experiential Learning: Participants will complete a Real Colors® personality assessment and engage in hands-on activities designed to enhance interpersonal communication.

What you will learn:

• Understand the critical role of communication in leadership.
• Identify and adapt to various communication styles.
• Overcome communication barriers.
• Deliver constructive criticism and meaningful feedback.
• Master active listening techniques and effective meeting strategies.

Earn 0.4 Continuing Education Units (CEUs).