This course explores how culture shapes the way individuals and groups perceive, experience, and resolve conflict. Learners examine cross-cultural theories, communication patterns, and the impact of variables such as gender, race, colonialism, and power on conflict processes. Emphasis is placed on developing cultural fluency, recognizing personal biases, and applying culturally sensitive strategies to conflict situations. Students build on durable skills such as critical thinking, intercultural communication, and ethical decision-making while analyzing real-world case studies and conducting a cultural interview project.

Course Expectations:           

The microcredential requires approximately 45 hours to complete. Upon successful completion of all required assessments and achievement of established performance criteria, you will earn the microcredential and a verified digital badge.