Course Description: How to Attract and Retain Loyal Customers

This class addresses common pitfalls of small business marketing and will help entrepreneurs clearly identify their target audience and know the correct methods to increase their reach to those customers.Topics include selecting marketing channels, creating brand recognition, and timing promotions for optimal results within budget.The instructor has spent nearly a decade advising small businesses and has real "boots on the ground" experience, having owned several small businesses and non-profits. A certified small business advisor, she also is an adjunct professor and has taught marketing and management courses for several colleges and universities.

 Course Details: (seats remaining)

Schedule: Meets Thursday, October 17.
Times: 06:00pm-07:30pm
Class Price : $29.00

Instructors

Name Additional Resources
Jennifer Gould

Facility Detail

COCC Cascades Hall
CAS 104
2600 NW College Way
Bend, OR 97703
CAS 104

Cancellation Policy

Students must cancel by contacting our office via phone: (541) 383-7270 or email: ceinfo@cocc.edu. Cancellations received 5 days prior to the start of the class will receive a full refund. Full refunds are also issued for classes cancelled by COCC. Refunds will be issued back to your card or in the form of a check and mailed within two weeks of the cancellation date if paid by check or cash. Failure to participate in a course or program does not result in a refund. Exceptions to the general refund policy are noted in the course descriptions on our website and in the printed schedule. If you have any questions, please call us at (541) 383-7270.