Cart (0)
Instructor: Michael Cieri
 |
Biography: Mike Cieri has been in the Human Resource Management field for over 20 years. During this time he has held a variety of management positions, including several years on the executive management team of a large corporation as Vice President of Human Resources and Safety, as well as Vice President of Operations. His areas of expertise include legal compliance, workers' compensation, leadership development, performance management,coaching, training and development, compensation analysis, strategic planning, and developing best practices. Mike has a Masters degree in Industrial Relations & Human Resources from the University of Oregon. He has a coaching certificate from The Coaches Training Institute, San Rafael, California and a Practitioner's Certificate in Neuro-Linguistic Programmingfrom the NLP Institute of Oregon, as well as a certified DISC and MBTI trainer. Mike also is an adjunct professor at Oregon State University in the college of business and a contributing writer for Fleet Management Weekly. Mike teaches COCC's Leadership Lab@COCC, offered twice annually and provides customized training and consulting for Central Oregon employers in both public and private sector settings. |
Classes by this instructor
Leadership Lab@COCC: *Emotional Intelligence
Emotional intelligence (EI) is one of the strongest predictors of effective leadership, teamwork, and personal success. In this engaging course, you'll discover how developing emotional intelligence can strengthen your ability to communicate, influence, collaborate, and lead with confidence. Explore the core competencies of EI, including self-awareness, self-management, empathy, relationship building, and resilience. Learn practical strategies for motivating yourself and others, navigating conflict with confidence, and building stronger workplace relationships. Whether you're leading a team or looking to enhance your professional effectiveness, you'll leave with tools to improve communication, foster trust, and create more positive, productive interactions. Take sessions separately, or sign up for the entire series at a discounted rate.
Thursday, October 8, 2026 | 1:00pm-5:00pm PDT | Bend
Leadership Lab@COCC: Growing Great Leaders - *Full Series
Leadership Lab@COCC: *Accountability & Delegation
Strong leaders know that effective delegation is about more than assigning tasks, it's about creating ownership, building trust, and achieving results. In this interactive course, you'll learn practical strategies for delegating with confidence while fostering accountability across your team. Explore common barriers to delegation, discover the benefits of empowering others, and apply the principles of personal accountability using the "See It, Own It, Solve It, Do It" framework. You'll also practice creating clear delegation agreements, learn how to coach team members through challenges, and identify which responsibilities are best suited for delegation. Leave with practical tools you can immediately use to strengthen performance, improve communication, and develop a more accountable, high-performing team. Take sessions separately, or sign up for the entire series at a discounted rate.
Thursday, October 22, 2026 | 1:00pm-5:00pm PDT | Bend
Leadership Lab@COCC: *Coaching & Feedback Techniques
Great leaders don't just manage performance, they develop people. In this interactive course, you'll learn practical coaching and feedback techniques that build trust, improve performance, and strengthen employee engagement. Explore the characteristics of effective coaches, practice giving clear and constructive feedback, and learn how to receive feedback with openness and professionalism. Through discussion, role-playing, and real-world scenarios, you'll develop active listening and questioning skills that encourage employee ownership rather than simply directing solutions. You'll also practice a proven approach for addressing performance challenges, helping you confidently navigate difficult conversations while fostering accountability, growth, and lasting results. Take sessions separately, or sign up for the entire series at a discounted rate.
Thursday, November 5, 2026 | 1:00pm-5:00pm PST | Bend
Leadership Lab@COCC: *Working with Difficult People
Every workplace experiences challenging personalities and difficult conversations. This practical course provides strategies for effectively working with difficult people while maintaining professionalism, respect, and productivity. Learn to identify common personality styles, understand the underlying causes of challenging behaviors, and develop communication techniques that reduce conflict and build stronger working relationships. Through interactive discussions and real-world scenarios, you'll practice responding confidently to difficult situations, setting healthy boundaries, and turning workplace challenges into opportunities for collaboration and positive outcomes. Take sessions separately, or sign up for the entire series at a discounted rate.
Thursday, November 19, 2026 | 1:00pm-5:00pm PST | Bend
Leadership Lab@COCC: *Managing Daily Performance
Consistent performance management creates engaged employees, stronger teams, and better organizational results. In this hands-on course, you'll learn practical tools for setting clear expectations, monitoring performance, recognizing accomplishments, and addressing issues before they become larger problems. Explore strategies for building accountability, conducting productive performance conversations, and creating clear action plans that support employee success. Through discussion and realistic workplace exercises, you'll develop the confidence to manage day-to-day performance in a way that motivates employees while achieving organizational goals. Take sessions separately, or sign up for the entire series at a discounted rate.
Thursday, December 3, 2026 | 1:00pm-5:00pm PST | Bend
Leadership Lab@COCC: *Teambuilding in Challenging Times
Strong teams don't happen by accident, they are built through trust, communication, and a shared commitment to success. In today's fast-changing workplace, effective teamwork is more important than ever. This interactive course explores the stages of team development and the characteristics of high-performing teams. Participants will learn practical strategies to build trust, create team synergy, understand the unique roles individuals play within a team, and strengthen collaboration during periods of change and uncertainty. Through discussion and real-world applications, you'll gain tools to help your team work together more effectively, adapt to challenges, and achieve shared goals. Take sessions separately, or sign up for the entire series at a discounted rate.
Saturday, December 19, 2026 | 1:00pm-5:00pm PST | Bend