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Courses

Use this practical framework to develop your team members while increasing productivity and dedication. Adaptive leadership skills enable you to assess the performance of others and adjust your approach to meet the readiness of your employee through a proven, easy to apply model that is sure to improve your leadership skills.
Motivational Interviewing (MI) is a conversation style that supports change in a manner congruent with a person's own values and concerns using collaborative, goal-orientated methods of communication. . See cocc.edu/continuinged/mi for additional information and continuing education approval.
Today's workplaces need engaged team members who can make decisions, invent solutions to problems, and take initiative. Explore motivation theory and how it can be applied in the every day work environment.
Coaching is a disciplined conversation using concrete performance information between a leader and an individual or a team that results in the continuous improvement of performance. It involves three main processes: communicating, influencing, and helping. The primary goal of coaching is to help your employee grow and develop in the organization.
Our Leadership Series gives managers and team leaders the practical skills they need to improve communication, enhance collaboration, develop confidence in supervisory abilities, and increase workplace productivity.
Studies show appreciation for work well done is often more effective than financial incentives in the workplace. Explore the keys to creating a successful reward system as well as low and no cost ideas for making your coworkers feel valued.
Motivational Interviewing (MI) is a continual learning process. Professionals with previous MI training or practice will continue developing skills in their role supporting individuals to make and sustain behavior changes. See cocc.edu/continuinged/mi for additional information and continuing education approval.
Leaders and teams with high emotional intelligence are more successful and more resilient than those who are only technically qualified.
Many times when we hear the words, Who's accountable for this? The underlying message is really, Who is to blame for this? In reality, it is an after the fact event. Learn a five-step model for achieving accountability and what empowerment really means. Develop the language of accountability and explore guidelines for holding others accountable.
Be proactive in your new supervisory role by learning important human resource laws and regulations.
This five-week facilitated leadership study group pairs select readings from Simon Sinek's best seller, Leaders Eat Last with TED Talks to explore the true difference between managing and leading.

This course contains no sessions at this time.

Because no two individuals have exactly the same expectations and desires, conflict is a natural part of our interactions with others.

This course contains no sessions at this time.

Learn how to apply sound, practical coaching methods in the workplace that encourage leaders to work with their employees, instead of over them. Eliminate confusion by asking the right questions to be sure that your employees understand their roles and responsibilities.
Today's workforce is truly a mosaic of diversity, creating new workplace dynamics and challenges both within your own organization and in your client, customer, and supplier base. This workshop is for employees and leaders who will learn how to recognize, respond to, and resolve differences involving generational and cultural challenges where productivity, teamwork, and customer satisfaction could suffer if not handled effectively.

This course contains no sessions at this time.

Being promoted and making the transition from peer to supervisor is one of the most difficult transitions to make in your career. This workshop will help you move from peer to supervisor successfully by teaching you how to develop agreements to hold yourself and others accountable, build your team, set goals, support your organization, and create a paper trail to document poor performance.

This course contains no sessions at this time.

Make the transition from peer to supervisor successfully! Being promoted to a role supervising your former peers is one of the most difficult transitions to make in your career.
Problem solving and decision making are central tasks for everyone, whether dealing with problems and issues at work, at home, or in community activities. To effectively make decisions and solve problems, you need to have an understanding of problem solving methods and techniques, as well as be able to think beyond the obvious. You'll learn a step-by-step model you can follow when solving problems and identify the ten most common reasons people do not think creatively.

This course contains no sessions at this time.

Take the guesswork out of hiring! Learn to use a logical, easy-to-follow system that will help you identify the candidate who will truly be successful in their job. This workshop guides you through the process of planning and conducting effective hiring interviews, how to best evaluate the candidates, arrive at the right hiring decision and effectively on-board new hires into your organization.
TED Talks have raised the bar for presentations by creating meaningful impact on audiences and inspiring change. Whether your focus is a TED Talk or you want to become a more successful speaker, this course will help you build upon your public speaking skills to effectively inform and influence others.
A cohesive team can consistently outperform a collection of talented individuals, as seen every day in sports and business. Explore the stages of team development, the key to a high performing team, and steps to creating synergy.
Learn about some of the surprising ways organizations have built a sustainable culture of creativity and innovation. What changes could be made in your workplace to realize future opportunities?
Everyday we are in professional and personal situations with people who are different than us. Whether it's working with Millennials and Baby Boomers, or within hierarchies, or even with others who have strong philosophical differences, we will all be more successful if we can develop empathy and appreciation for other perspectives.

This course contains no sessions at this time.

What does accountability mean and how do we develop it in ourselves and others? This half-day interactive workshop identifies how we process through change and become invested team members.

This course contains no sessions at this time.

In today's workplace, four distinct generations are working together shoulder to shoulder, each with a unique set of attitudes, values and work styles. Phil Gwoke, an expert in generational dynamics, will demonstrate not only why it is important to understand what shaped the generations, but why they behave the way they do.

This course contains no sessions at this time.

Learn how to identify, understand and respond to difficult people in a positive and productive manner.