Great leaders don't just manage performance, they develop people. In this interactive course, you'll learn practical coaching and feedback techniques that build trust, improve performance, and strengthen employee engagement. Explore the characteristics of effective coaches, practice giving clear and constructive feedback, and learn how to receive feedback with openness and professionalism. Through discussion, role-playing, and real-world scenarios, you'll develop active listening and questioning skills that encourage employee ownership rather than simply directing solutions. You'll also practice a proven approach for addressing performance challenges, helping you confidently navigate difficult conversations while fostering accountability, growth, and lasting results. Take sessions separately, or sign up for the entire series at a discounted rate.