Course Description: Working With Difficult People

Advance your ability to identify, understand and respond to difficult people in a positive and productive manner. The effectiveness of your communication is measured by the response you get. The tools and strategies learned will equip you to receive the right responses, even from difficult people.

Course Resources
For additional information, visit our Leadership Lab webpage.

Available Dates

March 29-31, 2022, ONLINE ZOOM (seats remaining)