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This course examines the basics of business etiquette: consideration for others, personal dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Our Business Etiquette workshop will help your participants look and sound their best no matter what the situation.
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There is no such thing as eliminating conflict for as long as there are people, there is conflict. However, there are ways to manage conflict that are constructive and preserve the relationships involved. Participants will complete a short conflict management assessment during the workshop to provide them with additional insights into their own personal attitudes and behaviors relative to conflict.
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This course contains no sessions
Are your business processes stuck in the past? It's time to refresh and refresh often! If you're ready to evolve your organization's processes, skills, and tools - and make sure you're never left behind - this workshop is for you. You'll learn about the seven typical wastes in business processes and how to reduce them. You'll gain new skills and insights that you can put into practice immediately and with no added costs.
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This course contains no sessions
Do you want to make decisions faster, more effectively and with fewer risks? The key to better decisions-making lies in how you approach and tackle problems. In this workshop, participants will learn how to recognize and address the difference between decision-making and problem-solving, with a special focus on leveraging their decision-making processes for successful problem navigation.
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This course examines the basics of business etiquette: consideration for others, personal dress/appearance, the workplace versus social situations, business meetings, proper introductions and 'the handshake', conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Our Business Etiquette workshop will help your participants look and sound their best no matter what the situation.
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There is no such thing as eliminating conflict for as long as there are people, there is conflict. However, there are ways to manage conflict that are constructive and preserve the relationships involved. Participants will complete a short conflict management assessment during the workshop to provide them with additional insights into their own personal attitudes and behaviors relative to conflict.
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This course contains no sessions
Are your business processes stuck in the past? It's time to refresh and refresh often! If you're ready to evolve your organization's processes, skills, and tools - and make sure you're never left behind - this workshop is for you. You'll learn about the seven typical wastes in business processes and how to reduce them. You'll gain new skills and insights that you can put into practice immediately and with no added costs.
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This course contains no sessions
Do you want to make decisions faster, more effectively and with fewer risks? The key to better decisions-making lies in how you approach and tackle problems. In this workshop, participants will learn how to recognize and address the difference between decision-making and problem-solving, with a special focus on leveraging their decision-making processes for successful problem navigation.
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Goals are scientifically proven to be one of the most effective motivators for success. Yet achieving goals eludes a vast majority of society. You will learn a proven goal planning process you can implement immediately and start achieving success on your terms.
This course contains no sessions
Click here to be notified about the next scheduled program.
Change is constant, growth is not! This often used quote highlights the challenge leaders face in a constantly changing business environment. In this workshop, participants will understand the importance of not only seeing change as a physical issue, but as a psychological issue as well. Looking at change communications as a key element to successful change initiatives and how to craft effective messaging around change. Lastly, participants will explore the reasons why people resist change and what measures are most effective in various change situations.
This course contains no sessions
This course will provide an assessment test to determine which talents and traits make you unique. Knowing your five greatest strengths will help you perform better at work or help you find well suited employment. After your strengths are determined, you'll learn from a Strengths Coach on how to maximize your strengths and how to recognize and work with the strengths of others.
This course contains no sessions
Click here to be notified about the next scheduled program.
Effective communication is critical for success in any job, especially in leading others. As a leader, your ability to master effective communication skills will enable you to gain credibility with your team, help you to motivate others, and increase your influence. This course explores both organizational and personal communication. Participants will focus on oral communication, rather than written communication.
This course contains no sessions
Click here to be notified about the next scheduled program.
Individuals, teams, and organizations win when leaders orchestrate the accomplishment of goals, deal effectively with changing times, confusing situations, communicate confidently and establish expectations for high performance. This session will highlight the importance of individual skills in communication, performance management, coaching, and flexible decision making as well as how they fit into the ultimate leadership outcome - teamwork.
This course contains no sessions
We'll introduce the interaction skills that enable you to communicate more effectively with colleagues and customers and, in the process, build trust, strengthen partnerships, and achieve desired results.
This course contains no sessions
Click here to be notified about the next scheduled program.
Diversity isn't enough! Let's go beyond being invited to the party, it's time to join the dance floor. Learn to create an inclusive culture through this interactive workshop. Understand why inclusion is vital to creating an engaged workforce. By taking part, participants will be armed with knowledge, skills, and tactics to become change-makers in their respective organizations and kickstart the conversation around building a more inclusive culture.
This course contains no sessions
This short course will review the current status of turnover with specific references to various industries, generational mindsets when it comes to career aspirations, and the various methods of calculating turnover for use as a key performance indicator. Participants will spend time reviewing turnover trends, the top 10 root-causes for turnover, and associated costs of turnover for various levels of the organizational chart.
This course contains no sessions
Struggling with managing your time effectively? You're not alone! But maybe it's not a matter of time management, but rather priority management. Join us for an interactive session where we'll explore how setting and achieving goals can help you make the most of your 24 hours. We'll also tackle one of the biggest challenges in today's business world: meeting management. You'll come away with practical strategies to take back control of your schedule and be more productive. Don't miss out on this opportunity to prioritize your success!
This course contains no sessions
In this interactive session, participants will delve deeper into what effective communication truly means and understanding that it involves much more than speaking. Participants will learn more about their communication style, test their ability to understand non-verbals and delve into what it takes to truly listen for understanding.
This course contains no sessions
Work in the 21st Century has become more project-based. Every project is defined by scope, budget and time. In this workshop, participants will be introduced to the many best practices to managing these three moving parts to every project and how they differ from process or product management. Each of the three elements of project management will be discussed at basic level to introduce participants to best practices that can used on current or future projects or simply used in the course of their day to day workflow.
This course contains no sessions
Trust is such a crucial element to building lasting relationships yet is often talked around or not at all by leaders. The level of trust followers have in their leaders is built on a foundation of the leader's skills, both hard and soft skills to the point that followers can comfortably rely on their leaders to do what they say they will do. Participants will learn strategies to foster a culture of trust within their teams.
This course contains no sessions
Ready to make a difference as a leader? Our leadership workshop will help you learn what effective leadership truly means in the modern world. We'll show you how to overcome common team challenges, promote equity and diversity, and much more.
This course contains no sessions
Click here to be notified about the next scheduled program.
Did you know that in workplace psychology, triangulation is considered a bad thing? Triangulation occurs when one employee talks about an issue or conflict with a co-worker to a third co-worker, rather than directly addressing the issue with the person involved. This behavior is a form of talking behind someone's back. Triangulation can be quite harmful for many reasons, some of which you may not have considered. How do we best handle this behavior as individuals, as well as teams in the workplace? How should managers and supervisors address this when it involves members of their team?
This course contains no sessions
Mental health and neurodevelopmental disorders, such as ADHD and Autism, can affect many employees in various sectors. To ensure that individuals can perform their job tasks, accommodations may need to be made, and employees should be able to have an open discussion with their employers and supervisors without fear of losing their jobs. The question is, how can we foster this openness at all levels? How can we eliminate biases surrounding these topics while still maintaining confidentiality? Furthermore, how do our biases prevent us from showing empathy, which may ultimately be replaced with judgment?
Wednesday, August 14, 2024, WDC*D124
Discover how to conduct a well-designed employee review. By determining the categories for an annual review and understanding how it affects employee compensation, an overall increase in performance should be seen throughout your organization.
This course contains no sessions
The contemporary workforce is distinctive, with five generations actively participating in business. Each generation has been shaped by unique circumstances, contributing to a wide range of attitudes and behaviors in the workplace. This workshop will provide valuable insights on how to align the multigenerational workforce with the organization's vision and strategy, offering constructive ideas to help achieve this goal.
This course contains no sessions
Take 6 courses and receive an Effective Leader Certificate
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