Course Detail: LEAD-9103 - Conflict Resolution

There is no such thing as eliminating conflict for as long as there are people, there is conflict. However, there are ways to manage conflict that are constructive and preserve the relationships involved. At its heart effective communication is the secret to effective conflict management. In this interactive workshop, participants will learn the true meaning of effective communication and how to leverage the five conflict management styles to achieve success in any conflict situation. Participants will complete a short conflict management assessment during the workshop to provide them with additional insights into their own personal attitudes and behaviors relative to conflict.

Available Sessions