Instructor: Jeff Robinson

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Classes by this instructor


This course provides patrol officers and supervisors with practical strategies for building strong community relationships during routine patrol operations. Participants learn how to identify opportunities for engagement, communicate effectively and apply problem-solving techniques to address neighborhood concerns. The course focuses on visibility, approachability and proactive interaction as key components of modern policing.
January 11, 2027 to February 10, 2027, Online
Community problem-solving is a core function of modern law enforcement and a defining element of professional policing. This course develops law enforcement professionals who can effectively partner with communities to identify, analyze and address the underlying causes of crime, disorder and quality-of-life concerns. Participants learn structured problem-solving models, collaborative engagement strategies and analytical techniques that move policing beyond incident response toward sustainable, community-centered solutions that enhance legitimacy, trust and public safety outcomes.
March 8, 2027 to May 7, 2027, Online
This course prepares law enforcement supervisors to plan, coordinate and lead operations at major events in a manner that ensures public safety, officer accountability and community trust. The course equips supervisors with the skills, strategies and confidence needed to manage large-scale operations effectively. Students are provided with practical guidance on planning, resource deployment, inter-agency coordination, crowd management, communication and rapid problem-solving in dynamic environments.
February 8, 2027 to March 10, 2027, Online