Instructor: Cynthia Shaffer

Cynthia Shaffer
Biography: Cynthia Shaffer, PHR has over 22 years of HR Management experience in private, public, government, non-profit, and law enforcement organizations. She earned an M.A. in Human Resources Development from Webster University, 1994, an M.Ed. University of Illinois, 1994 and a B.A. in Psychology from Metropolitan State College at Denver. In her current position, she is serves as a human resources manager in a law enforcement environment with responsibility for recruitment and hiring, employee relations, classification, and training. Cynthia has taught classes in the Human Resources Management program at UW Tacoma since it began 10 years ago. She received her Professional Human Resource (PHR) certification in 1997 and specializes in the areas of training, employee relations, organizational development, mediation, conflict resolution, strategic planning, budget, and recruiting. She is a certified training instructor/facilitator in the areas of customer service, quality management systems, coaching and mentoring and increasing human effectiveness.


Classes by this instructor


In this transitional course, we begin to situate the personal leadership journey within larger contexts: Washington state, human resources concerns, and systems thinking.
October 28, 2021 to December 10, 2021, Zoom + Canvas
In this module, we expand the circle out from leading the self to leading others in a thoughtful way that is conscious of diversity, communication styles, team development best practices, and more.
January 1, 2022 to March 10, 2022, Zoom + Canvas
In this module, students will explore topics related to the larger functioning of public sector organizations: strategic planning, budgeting, leading change, organizational culture, and performance management.
March 10, 2022 to May 19, 2022, Zoom + Canvas