Course Detail: P_DEALPOOR - Dealing with Poor Performance

At some point every leader has to deal with sub-optimal performance. Why do employees fail to do what's expected of them and what action do you take to correct the situation? During this workshop learn a step-by-step approach to effectively manage poor performance. Discuss and practice strategies to deal with problem performance and behavior.

At the end of this workshop, you will be able to:

  • Identify cues for sub-optimal performance and corrective action.
  • Define a step-by-step process for dealing with poor performance.
  • Practice the corrective action interview
 

We recommend that students start the supervision program with Stepping Up to Supervisor followed by Using Feedback Effectively. This course is part of the Certificate Program in Supervision. If you intend to complete the certificate program, please enroll in the program after registering for courses.

The University of Southern Maine is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

The registration fee includes all materials.

For more information:

 Session Detail:  PP1217DEALPOOR (15 seats (60%) remaining)
Schedule: Every day, starting on 12/15/17 and ending on 12/15/17
Times: 09:00am - 04:00pm
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Price: Dealing with Poor Performance Reg Fee : $245.00

Instructors
Name Additional Resources
Lynne Richards
Lynne Richards
Biography: Lynne Richards, M.B.A., is founder and principal of Leading Generations, a management and leadership development firm which focuses on coaching, developing, and training leaders and emerging leaders to optimize performance and achieve results. She is an author, past president of Maine ATD, and a member of the National Speakers Association. As a former Department Head Director and manager combined with her 25 years of experience, she brings a wealth of hands-on, real world experience to her workshops and presentations. Her unique blend of humor, energy and practical approach, makes her an invaluable resource for organizations and individuals interested in expanding their skills 'toolkit' and enhancing performance. For more information, please see her website at www.leadinggenerations.com. Lynne Richards

Facility Detail
Abromson Center, Room 213
88 Bedford St
Portland, ME 04101

Cancellation Policy
A cancellation charge of 100.00% will be assessed on cancellations occurring within 5 days of the start of this session.