Biography: Michael F. Scarpone, MS, CHC, is a consultant/trainer specializing in strategic planning, leadership development, organizational behavior, and change management. His consulting services and customized programs target key people within organizations such as: executive management, boards of directors and all levels of staff to increase productivity, build skills and help organizations manage change and improve quality. As a consultant and trainer, Mike has worked with over 100 clients representing a diverse array of for-profit and non-profit organizations on a local, regional and national level. Mike has earned a Bachelor's Degree in Psychology, Masters of Science Degree in Counseling Psychology and has completed graduate work in Organizational Behavior and Administration. He has numerous certifications including Myers-Briggs Type Indicator, Yale University Training of Trainers, Xerox Selling Skills, and Kepnor-Tregoe Decision Making Process. In addition, he is certified as a coach from the Integrated Institute in New York. Mike has published several articles in the area of management and has chaired a number of statewide conferences in the areas of volunteerism, fund raising, health care, and leadership development. He is on the Board of several organizations including Rotary Club of Kittery, Community Tool Box and Krempels Center for Brain Injury. John Settelen Jr. CMA, has almost 30 years of experience in the energy and utility industries, including senior management positions with American Water Works, Exelon and Constellation Energy. John's financial management experience includes roles in planning, budgeting, forecasting, performance reporting, as well as accounting and control. In addition, John has led significant business transformation efforts involving process improvements, system implementations and change management. He is a member of the Institute of Management Accountants.