Course Detail: P_STEPSUP - Stepping Up to Supervisor

Making the transition from staff member to supervisor can be challenging. This course is designed to address some of those unique challenges. Through self-assessment and case studies, participants will determine their preferred supervisory style and identify ways to modify it to bring out the best in others.

You will learn:

  • Communication strategies to enhance your confidence, assertiveness, and influence
  • How your supervisory style affects others and how modification may achieve better results
  • How to deal with passive-aggressive or resistant employees
  • Interpersonal techniques that pinpoint the "real" issues in resolving conflict
 

We recommend that students start the supervision program with Stepping Up to Supervisor followed by Using Feedback Effectively. This course is part of the Certificate Program in Supervision.

The University of Southern Maine is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

The registration fee includes all materials.

For more information:

 Session Detail:  PP0218STEPSUP (4 seats (15%) remaining)
Schedule: Every day, starting on 02/02/18 and ending on 02/02/18
Times: 09:00am - 04:00pm
View Full Schedule  View Full Schedule  |   Add to my calendar  Add to my calendar
Price: Stepping up to Supervisor Reg Fee : $245.00

Instructors
Name Additional Resources
Lynne Richards
Lynne Richards
Biography: Lynne Richards, M.B.A., is founder and principal of Leading Generations, a management and leadership development firm which focuses on coaching, developing, and training leaders and emerging leaders to optimize performance and achieve results. She is an author, past president of Maine ATD, and a member of the National Speakers Association. As a former Department Head Director and manager combined with her 25 years of experience, she brings a wealth of hands-on, real world experience to her workshops and presentations. Her unique blend of humor, energy and practical approach, makes her an invaluable resource for organizations and individuals interested in expanding their skills 'toolkit' and enhancing performance. For more information, please see her website at www.leadinggenerations.com. Lynne Richards

Facility Detail
Abromson Center, Room 213
88 Bedford St
Portland, ME 04101

Cancellation Policy
A cancellation charge of 100.00% will be assessed on cancellations occurring within 5 days of the start of this session.