Lynne Richards, MBA, is the founder and principal ofLeading Generations, a management and leadership development firm which focuses on coaching, developing, and training leaders to optimize performance and achieve results. A native of Maine, she received a Bachelor's Degree from the University of Maine and an MBA from Southern New Hampshire University. She is an author, a member of the National Speakers Association, and served as president of the Maine Association of Training and Development. As a former Department Director in union and non-union environments, she has combined her twenty-five years of experience to bring a wealth of practical, applicable experience to the classroom. Her workshops and presentations strive to expand the learner's supervisory "toolkit" and enhance team performance.