Course Detail: P_OVERNEG - Overcoming Negativity in the Workplace

Workplace success begins with a state of mind.  People typically behave in alignment with their attitudes, thoughts, beliefs, assumptions, expectations and emotions.  Therefore, keeping an eye on what people are thinking or how they are feeling about work can play a significant role in both individual and the collective accomplishments of your team.  

Although negativity at first may seem just annoying, it can spread quickly through a team or organization, resulting in higher staff turnover, absenteeism, low morale, distrust, decreased productivity and resistance to new ideas or to change.  An individual’s or team’s mindset often come from “the top,” managers and other influential people inside and outside their team.  Therefore, this workshop will help participants look at their own attitudes, as well as the attitudes of their teams.

This workshop is not designed to cure all that gets in the way of productive and satisfied employees.  This workshop offers participants a way to understand, manage, and positively impact the way they respond to their own and others’ negativity while at work.  

Who Should Attend

Anyone interested in stamping out negativity work, including any formal or informal leaders and all levels of management and supervision.

You Will Learn

  • After this workshop, participants will be able to:
  • Assess participants’ own degree of positive or negative thinking
  • Build trust between themselves and others and within their teams
  • Help people turn negatives into positives
  • Reshape the way participants and team members perceive situations
  • Explain how thoughts impact the interpretation of events
  • Recognize negativity “trigger points”
  • Stay positive in a negative work environment
  • Manage participants’ emotions at work
  • More effectively manage people who see work in a negative light
  • Positively harness pessimism

Course Outline

  • Self-Awareness
  • “Attitude” self-assessment
  • Staying positive in a negative environment
  • Managing your emotions

Building Trust

  • Building trust accounts with coworkers
  • 13 trust-building behaviors

The Attitude Virus

  • Types of negativity
  • Constructively discussing a team member’s negativity with the team member

Root Causes of Negativity

  • Root cause analysis
  • The Betari Box

Reshaping Thinking

  • Cognitive Restructuring
  • Thought Awareness
  • Managing Pessimists
  • Strategies for working with someone you don’t like


The University of Southern Maine is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

The registration fee includes all materials.

For more information:

Available Sessions