This course focuses on how team leaders identify tasks to be performed, develop action plans, and effectively direct the work of their team members. Participants will learn a six-step process of delegation. During this interactive course, participants will have an opportunity to practice their delegation skills and get feedback.
You will learn:
- About the barriers and benefits of delegation
- How to plan and prioritize assignments
- How to define the scope of work and authority
- How to deal with resistant employees
We recommend that students start the supervision program with Stepping Up to Supervisor followed by Using Feedback Effectively.This course is part of the Certificate Program in Supervision. If you intend to complete the certificate program, please enroll in the program after registering for courses.
The University of Southern Maine is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.
The registration fee includes all materials.
For more information:
- Registration & Policies