This course focuses on how team leaders identify tasks to be performed, develop action plans, and effectively direct the work of their team members. Participants will learn a six-step process of delegation. During this interactive course, participants will have an opportunity to practice their delegation skills and get feedback.
You will learn:
- About the barriers and benefits of delegation
- How to plan and prioritize assignments
- How to define the scope of work and authority
- How to deal with resistant employees
The University of Southern Maine is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.
The registration fee includes all materials.
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