Course Detail: P_DEALPOOR - Dealing with Poor Performance

At some point every leader has to deal with sub-optimal performance. Why do employees fail to do what's expected of them and what action do you take to correct the situation? During this workshop learn a step-by-step approach to effectively manage poor performance. Discuss and practice strategies to deal with problem performance and behavior.

At the end of this workshop, you will be able to:

  • Identify cues for sub-optimal performance and corrective action.
  • Define a step-by-step process for dealing with poor performance.
  • Practice the corrective action interview
 

We recommend that students start the supervision program with Stepping Up to Supervisor followed by Using Feedback Effectively. This course is part of the Certificate Program in Supervision. If you intend to complete the certificate program, please enroll in the program after registering for courses.

The University of Southern Maine is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.

The registration fee includes all materials.

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Available Sessions