Course Detail: P_DEALPOOR - Dealing with Poor Performance
At some point every leader has to deal with sub-optimal performance. Why do employees fail to do what's expected of them and what action do you take to correct the situation? During this workshop learn a step-by-step approach to effectively manage poor performance. Discuss and practice strategies to deal with problem performance and behavior.
- Identify cues for sub-optimal performance and corrective action.
- Define a step-by-step process for dealing with poor performance.
- Practice the corrective action interview
The University of Southern Maine is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.
The registration fee includes all materials.
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