Effective coaching uses work problems as opportunities to develop strengths, capabilities and confidence in people for the future. Using real-life case studies, participants will learn the difference between coaching and supervision, identify key actions for coaching and how to prepare and engage in a coaching conversation that will enhance performance and improve results. Discover how to utilize "coachable" moments to bring out the best in others and how to continuously build the skills and motivation of employees.
- Identify the difference between supervision and coaching
- Understand the benefits of coaching
- Define a step-by-step process for effective coaching
- Role-play a coaching session to enhance performance
Who Should Attend?This workshop is for supervisors, Managers, and leaders who are interested in improving their coaching skills to enhance performance of others.
We recommend, but it is not required, that students start the supervision program with Stepping Up to Supervisor followed by Using Feedback Effectively.This course is part of the Certificate Program in Supervision.
The University of Southern Maine is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM.
The registration fee includes all materials.
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