Building Your Dream Team: Practical Plays for Hiring, Training, and High-Performance Culture

This course equips Certified Dietary Managers, Certified Food Protection Professionals (CDM, CFPP) with practical strategies to attract, hire, train, and retain exceptional team members. This course explores how intentional leadership, onboarding, and workplace culture directly impact employee engagement, performance, and retention. Participants will gain actionable tools to build strong, motivated teams that deliver consistent, high-quality service.

By the end of the course, students will be able to describe at least three effective hiring and onboarding strategies for dietary staff; identify methods for implementing structured ongoing training and competency validation; apply coaching and mentoring techniques to improve staff performance; recognize motivational factors that influence retention in dietary departments; and develop at least two action steps to strengthen team culture and communication.

Students will have access to this online course for up to six (6) months.
Upon completion of the course, you will be able to print documentation of completion for 2 hours of General CE.

Session Details

Schedule:

Once the course is paid in full, access is typically granted within 3-5 business days after payment is processed. You will have up to 6 months to complete your course. Work at your own pace.

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Price:

Course Fee : $25.00

Cancellation Policy

Cancellations can be made by completing our online Withdrawal Form. There are no refunds after registering for this course.

Instructor or Facilitator

Name

Additional Resources

Angela Brekken

Angela Brekken
Instructor

No biographical information available

Julie Zikmund

Julie Zikmund
RDN, Associate Director

More Info:

Julie Zikmund, MPH, RDN has over 30 years of work experience in the areas of nutrition and public health and has mentored many students from CDM, CFPPs to RDN students. She has been part of the faculty at the University of North Dakota since 2000. Julie is currently the Associate Director in the Office of Extended Learning at the University of North Dakota. Her new scope of work involves online learning courses for all types of learners, including the training of CDM, CFPPs across the nation through the University of North Dakota. In her professional career, she has worked in a wide variety of practice settings, but seeing budding students grow into competent professionals has been the most rewarding and impactful part of her career. She believes in building a legacy for other nutrition professionals to follow. Julie graduated with her bachelor's degree in 1992 from the University of North Dakota and earned her Master's degree in Public Health from Tulane University in 2000.