Expand your knowledge of the strengths and weaknesses of the generations, how to best motivate different generations, and bridge generation gaps in the workplace. You will learn how to easily define the four generations currently in the workplace and their communication styles, mind sets, and work habits. Examine the rules to being a good employee that were set by the Traditionalist and whether those rules are good indicators of today's excellent employee. You will gain an understanding of Baby Boomers and how they developed their needs and expectations in the workplace. In particular, the differences and similarities between Baby Boomers and Millennials will be discussed. Discussion of generations X & Y will help you understand their needs for a work-life balance and a sense of independence in their workplace.

What You Will Learn:

• Origins and relevancy of many informal rules that govern the current American workforce
• Identify and understand Traditionalists
• Understand thinking and motivation of Boomers
• Discover what motivates Gen XY
• Identify and understand motivation of Millennials
• Identify strategies and action steps to motivate the different generations

CEUs are awarded based on the number of scheduled contact hours.