Course Detail: HSM - Hospitality Sales and Marketing
Managing Quality Service in Hospitality teaches the concept of treating customers as guests and creating a WOW experience for them. Many other courses in this subject area skip over guest-focused service strategy in hospitality or service. This course fully covers the topic of managing hospitality organizations by using real life experience from companies like Walt Disney Company, Marriott, Ritz-Carlton, Darden Restaurants, Southwest Airlines and many others.

Open Enrollment
*We offer open enrollment in which students can sign up at any time. Students can proceed as fast or slow as they want, but must complete the program in a maximum of 12 months. If you need more time, extensions are available for a small fee.*

Course Resources
Hospitality Sales and Marketing- Course

Available Sessions