HR professionals find that managers resist documenting performance and holding performance discussions. Employees see these discussions as their opportunity to receive much-sought-after performance feedback. For Managers, it is an opportunity to discuss past performance and future goals and direction. When the HR professional manages the process well, the manager and employee can reap benefits such as clarifying performance expectations, ways to improve, and goals for the future--all without entering "questionable" territory. This program will ensure that you can support managers in creating fair documentation and reviewing performance with employees.