Students working toward the Medical Assistant Certificate should commence their studies with this course. A medical practice has many facets. This course is designed to give you an overview of medical office operations. You will learn to perform office responsibilities such as vital signs, exam room preparation, patient data collection, lab tests, phlebotomy. You will also learn to perform administrative office responsibilities such as reception, proper phone etiquette, insurance monitoring, and record maintenance. You will become familiar with universal precautions and basic laboratory procedures performed in physician offices. This new knowledge will help you launch a new career path. No prerequisites required. Required Textbook: Comprehensive Medical Assisting by Kronenberger and Ledbetter, 6th Edition, Published by Jones & Bartlett Learning. Purchase online from Amazon.com or any reputable retailer. Also, please purchase a blood pressure cuff and stethoscope for your personal use. The course is 27 hour including a 5 hour skills workshop. See sub-sessions for registering for the in-person skills portion.

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November 4, 2025 to December 16, 2025, Suffolk Center, Rm 108
January 13, 2026 to February 24, 2026, Online-via ZOOM
February 3, 2026 to March 17, 2026, Suffolk Center, Rm 108
March 3, 2026 to April 14, 2026, Online-via ZOOM
April 7, 2026 to May 19, 2026, Suffolk Center, Rm 108
May 5, 2026 to June 16, 2026, Online-via ZOOM
June 2, 2026 to July 14, 2026, Suffolk Center, Rm 108
July 7, 2026 to August 18, 2026, Online-via ZOOM