Facilitator: Continuing Education Staff

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Classes by this facilitator


Change Agility at Work

Workplaces are constantly shifting through new systems, changing priorities, staffing changes, and evolving expectations. This workshop helps participants stay focused, flexible, and productive when work feels uncertain. Participants learn practical strategies for responding to change, resetting priorities, communicating what they need, and adapting in ways that support both performance and resilience.
Wednesday, November 4, 2026, LLCC-Medical District Room 202

Communicating Effectively

Communication drives workplace engagement. In this session, get more strategic about communication as a professional skill. Tune into your personal communication style and compare it to that of your peers, supervisors, and customers. Learn how to customize your approach and get the best results. Understand what to get right in managing in-person, written, and digital interactions to prevent conflict and promote productivity. Leave with new methods for connecting to others at work and contributing as a high-performing employee.
Thursday, November 12, 2026, LLCC-Medical District Room 202

From Prompts to Agents: An Introduction to Agentic AI

This beginner-friendly workshop is designed for people who already use AI tools like ChatGPT, Copilot or Claude and want to go a step further. Participants will learn what agentic AI is, how AI agents differ from standard prompt-based tools, and how agents can use goals, tools, memory, and decision-making to complete multi-step tasks. Through practical examples and guided activities participants will explore how agentic systems work, where they can add value in workplace settings, and how to begin thinking through the design of a simple AI agent. No coding or technical background is required. Participants will learn to distinguish prompt-based AI from agentic AI, explain the core components of an AI agent, identify tasks that may be suited for agent workflows, think through the structure of a simple agent for a workplace task, and recognize risks, limits, and the role of human oversight.
Wednesday, November 18, 2026, LLCC-Medical District Room 118

Handling Conflict and Difficult Conversations at Work

Conflict is part of managing people. The real issue is not whether conflict happens, but how quickly and skillfully you respond when tension starts to rise. This interactive workshop helps you recognize early warning signs, stay grounded under pressure, address issues directly, and use practical communication techniques that reduce defensiveness and move conversations toward resolution. Participants will practice handling common workplace situations involving performance concerns, tone problems, frustration, resistance, and emotionally charged interactions. This workshop is grounded in de-escalation principles, conflict psychology, and communication strategies that help you protect relationships while still holding standards.
Thursday, October 22, 2026, LLCC-Medical District Room 202

OSHA 30-Hour General Industry

The OSHA 30-Hour General Industry course is a comprehensive, 30-hour training program designed for supervisors and safety staff to learn about hazard recognition, avoidance, abatement, and prevention. It covers OSHA safety standards under 29 CFR 1910, focusing on workplace safety, worker rights, and employer responsibilities. Official OSHA DOL Card issued upon successful completion.
July 22-30, 2026, LLCC-Jacksonville Room 1116

Problem Solving at Work: Finding and Fixing What Slows Us Down

Small workplace problems can quietly drain time, energy, and productivity. Unclear handoffs, repeated mistakes, missing information, slow approvals, and outdated processes often lead to frustration, rework, and delays.This interactive workshop gives employees at all levels a practical approach for identifying everyday problems, thinking through what is causing them, and finding realistic solutions. Participants will learn how to separate symptoms from root causes, communicate problems clearly, and suggest improvements that make work easier, faster, and more effective.Through discussion, workplace examples, and hands-on activities, participants will practice turning common frustrations into practical next steps. This session is designed for employees, team leads, supervisors, and anyone who wants to contribute to better processes, stronger communication, and improved results at work.
Thursday, September 17, 2026, LLCC-Medical District Room 202