Facilitator: Diana Heeb Bivona

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Classes by this facilitator


Unlock the power of AI in your daily work with this beginner-friendly, hands-on workshop designed for non-technical professionals. Learn how AI can streamline tasks, improve decision-making, and enhance team collaboration. Through practical exercises and real-world examples, you'll gain experience using popular AI tools and uncover how they can transform productivity in your workplace.
Friday, September 19, 2025, LLCC-Medical District Room 202
Tuesday, October 28, 2025, LLCC-Litchfield Room L101
Take your AI skills to the next level with this hands-on workshop designed for professionals with some experience with AI tools. Discover the art and science of crafting effective prompts to unlock the full potential of AI-powered systems like ChatGPT and CoPilot. Through guided exercises and real-world applications, you'll learn to structure clear, precise prompts and explore advanced techniques to tackle complex tasks. Gain the skills to troubleshoot outputs, optimize results, and leverage AI to enhance productivity in your workplace. Leave empowered to use AI as a powerful ally in solving business challenges.
Friday, October 17, 2025, LLCC-Medical District Room 202
This workshop helps participants understand, communicate with, and engage a multigenerational workforce. Through dynamic discussions, role-play scenarios, and practical exercises, attendees will explore generational traits, communication preferences, and values to foster inclusive and productive workplace relationships. Participants will identify and challenge age-based assumptions, practice inclusive communication strategies, and build action plans to enhance intergenerational collaboration. The session concludes with a focus on leveraging diverse strengths, fostering trust, and promoting mentorship across generations.
Thursday, November 6, 2025, LLCC-Medical District Room 202
Learn how to confidently read and use your financial statements to make smarter business decisions. This self-paced online course gives you 8 weeks of access from the time you start. You'll gain practical skills to interpret your Profit & Loss, Balance Sheet, and Cash Flow statements-and turn that data into strategy. Ideal for small business owners, freelancers, and entrepreneurs who want to better manage cash flow, control costs, and plan for growth.
August 25, 2025 to October 20, 2025
September 22, 2025 to November 17, 2025
October 20, 2025 to December 15, 2025
Gain the knowledge and confidence to pass the nationally recognized Entrepreneurship and Small Enterprise Skills (ESESS) Certification Exam. This self-paced, asynchronous course prepares aspiring entrepreneurs and small business owners for success on the ESESS exam, covering core competencies such as business planning, marketing, finance, operations, and legal considerations.Participants will have 15 weeks of access to on-demand materials and, practice questions. Designed for flexibility-learn at your own pace, anytime, anywhere. Ideal for individuals looking to validate their entrepreneurial skills with a professional credential.Certificate Earned: Entrepreneurship and Small Enterprise Skills (ESESS) Certification, upon successful completion of the exam administered separately by the credentialing body. The course fee includes one exam voucher.
September 8, 2025 to December 22, 2025
September 22, 2025 to January 5, 2026
October 6, 2025 to January 19, 2026
October 20, 2025 to February 2, 2026
November 3, 2025 to February 16, 2026
November 17, 2025 to March 2, 2026
December 1, 2025 to March 16, 2026
December 15, 2025 to March 30, 2026
Designed for high school educators, this workshop equips teachers to embed essential employability skills into academic content and classroom management systems. Participants will learn how to align soft skills with career readiness goals, use performance rubrics that reflect professional expectations, and simulate real-world workplace behaviors in the classroom. CPDUs: 2.75 hrs.
Tuesday, September 30, 2025, LLCC-Medical District Room 202