Facilitator: Dr. Diana Heeb Bivona

Biography: Dr. Diana Heeb Bivona is the Director of Continuing Education & Business Solutions at LLCC, where she leads workforce development efforts, builds employer partnerships, and designs training programs that help organizations adapt and grow. She brings more than 15 years of private-sector and SME consulting experience along with 17 years of teaching business, entrepreneurship, and organizational leadership in higher education, giving her a unique blend of industry insight and academic depth. Diana holds a B.A. from Drake University, an M.B.A. from the New York Institute of Technology, and a D.B.A. from North Central University, and her work spans everything from artificial intelligence to operational efficiency to leadership development.

Classes by this facilitator

AI-Enhanced Decision Making: Critical Thinking for Today's Workplace

Artificial intelligence (AI) can accelerate productivity, but it doesn't replace sound judgment. This workshop helps professionals sharpen their critical thinking skills while working with AI tools. Participants will learn how to question outputs, spot potential bias, and combine human expertise with AI insights to make smarter, more ethical decisions. Participants are strongly encouraged to register early-at least one week before the class start date-to secure a seat, as many classes fill quickly. Classes may be cancelled due to low enrollment, and early registration can make the difference.
Wednesday, December 2, 2026, LLCC-Medical District Room 118

Prompting for Better AI Results

Designed for professionals with some prior experience using AI tools, this hands-on workshop focuses on how to write stronger prompts and get better results. Participants learn practical strategies for improving clarity, refining outputs, and using structured prompting techniques to support writing, analysis, and problem-solving. Through guided practice and real-world examples, they build skills that help make AI output more useful, reliable, and relevant on the job.
Friday, October 30, 2026, LLCC-Litchfield Room L101

Supervision Essentials: Managing People & Performance

This self-paced 8-week course equips current and aspiring supervisors with essential skills for effectively managing employees and teams. Participants will learn practical strategies for hiring, performance management, motivation, engagement, conflict resolution, and workplace safety.
October 19, 2026 to December 13, 2026, Online