Course detail: LDRS4115 - Leadership Link & Learn FREE WEBINAR: Conflict Management - What to Do When Tensions Rise
Conflict is a naturally occurring phenomenon in organizational life. Being able to detect, defuse, and discuss conflict is a critical skill in today's rapidly evolving business landscape. In this webinar, we discuss detecting - Is it conflict, really? Defusing, Techniques to de-escalate tension, and Discussing - Making social contracts to preserve the peace.