Course detail: TECH2110 - Maintenance Management Skills
A world-class maintenance department is driven by outstanding planning and scheduling. Good leadership, work execution and motivational and time-management techniques lead to increased productivity and motivation, lower employee turnover, increased output and less waste. This three-day course uses case studies, group discussion, reflection activities and exercises based around industry best practices to help you apply what you learn to your work situation.
Learn how to build an action plan for managing human capital, while developing an effective program for managing assets. Explore how to transition from a technician to a supervisor and investigate common supervisory staffing issues such as supervising friends, orienting new employees and delegating responsibility. As a supervisor, learn how to leverage your personal supervisory style, apply time management techniques, run effective meetings and improve maintenance delivery.
- List the roles, goals and motivation of a Maintenance Supervisor
- Describe maintenance management critical success factors:
- Using planning and scheduling to drive work execution
- Techniques to improve worker productivity
- Managing meetings effectively
- Practice techniques to effectively manage people:
- Methods to handle problems with employees, vendors, coworkers
- Decision making
- Smart delegation
- Supervisory staffing issues: orientation, discipline, supervising friends and substance abuse issues
- Build a management skills action plan:
- Assess your supervisory style to identify strengths and areas for development
- Apply time management techniques
- List ways to control reactions and make good decisions in times of stress
- Outline ways to make the change from technician to supervisor
- Outline an effective program to manage your assets
- Best practices for applying preventive maintenance, predictive and condition-based technologies
- Guidelines for assessing your existing PM system and making improvements
Who Should Attend?
This course is designed for maintenance managers and supervisors. Ideal candidates either supervise maintenance workers or manage maintenance through supervisors. This course is also recommended for people looking to improve their skills, or those being considered for advancement. Supervisors from other related areas such as Operations, Warehouse and Housekeeping can also benefit.
Part of the LCI Maintenance Management Certification Program.
Maintenance Management Skills Course Information (PDF Document)
Course Catalog 2019-2020 (PDF Document)