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Course Detail: NCRD-9907 - Fundamentals of Problem Solving

In this class you will learn how to work backwards from symptoms to root causes and develop & validate effective solutions that can stop problems from recurring. Learn how to stop dealing with the same symptoms and "firefighting" day in and day out. This class also includes 8-hours of self-study.

Participants must have access to a computer and web camera. Within 24 hours of the webinar date, you will receive an email with a link to participate. This is a live event. All participants require internet access, a web camera and an email address.