BEGIN:VCALENDAR VERSION:2.0 PRODID:-//entrinsik//Enrole//EN METHOD:PUBLISH X-MS-OLK-FORCEINSPECTOROPEN:TRUE BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:STANDARD DTSTART:20240310T020000 TZOFFSETFROM:-0600 TZOFFSETTO:-0500 END:STANDARD BEGIN:DAYLIGHT DTSTART:20241103T020000 TZOFFSETFROM:-0500 TZOFFSETTO:-0600 END:DAYLIGHT END:VTIMEZONE BEGIN:VEVENT UID:20240329T033610Z-B0FA7D0 PRIORITY:5 CLASS:PUBLIC TRANSP:OPAQUE SEQUENCE:0 DTSTAMP:20240329T033610Z DTSTART;TZID=America/Chicago:20220207T000100 DTEND;TZID=America/Chicago:20220207T235900 RRULE:FREQ=Daily;COUNT=54;INTERVAL=1 DESCRIPTION:Event Description:\n\nCertificate in Customer Service \n\nAs the use of technology increases, human interaction with customers becomes even more important in all businesses and organizations. Good customer service is now one of the central factors in an organization's success. Improve or enhance your skill set and learn some customer service techniques you won't find anywhere else!