Course Detail: WKCS - Workplace Conflict Solutions Certificate
Today's employees are expected to have a solid set of interpersonal skills. Find out how to deal with difficult personalities and challenging subjects in the workplace. Discover workable conflict management strategies, how to recognize how stress affects you, and ways to avoid stressors that can cause stress-related conflicts.
Registering for this certificate program will automatically enroll you in the three required courses: Conflict Management, Dealing with Difficult People in the Workplace, and Stress Management in the Workplace.