Exceptional Supervisor Certificate - BEHP1228 Teaches individuals core competencies needed for navigating the common challenges leaders often face in the workplace. Includes communication, delegation, analyzing and improving performance problems, engaging employees, self- and time management, project management, managing generational and employee differences, managing change and decision-making. Also teaches foundational concepts from behavioral science and techniques for application to these common challenges derived from the field of organizational behavior management (OBM). Employs behavioral science in its instructional design to enhance learning outcomes and behavior change.

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