Who Should Attend

Since aviation management affects every individual and department, professionals working in various capacities across the aviation industry can benefit from this knowledge including:

• Business aviation and corporate flight department managers
• Corporate pilots taking on new management rolls in their corporate flight department
• NBAA members working on their initial Certified Aviation Manager (CAM) or needing points for CAM renewal, Professional Development Program (PDP), and Schedulers and Dispatchers Professional Development Program (SPDP)
• Professionals working in the industry looking to advance their understanding of business aviation operations

Course Objectives

This course is currently pending approval for satisfaction of NBAA HR1 and HR3 Learning Objectives. 

Upon completing the course, students should be able to demonstrate a comprehensive and broad-based understanding of the following topics:

• Sources of expertise within the department, corporation and industry
• Sources of professional expertise (e.g., legal, accounting)
• Project management strategies
• Strategies for identifying expertise required and the best information to meet the need (knowledge management)
• Department goals
• Motivation
• Running an effective business meeting
• Techniques of effective communication and facilitation in teams, committees, and small groups including providing and receiving feedback
• Benefits of advance planning and strategies for forecasting staffing needs
• How to effectively recruit in the job market using various tools
• Company external hiring practices
• Background checks
• Interview process restrictions
• New employee orientation programs
• Strategies for setting career goals
• Orderly staff transitions and minimal operational disruptions
• Necessary training and available growth opportunities
• Identifying gaps in training and skill sets
• Promotion and succession planning

Course Information

This is an online asynchronous instructor facilitated course with weekly modules and assignments, but no scheduled meeting times. Students should plan to spend approximately 10-15 hours per week working through the course. Coursework is web-based with no additional software required, although a reliable internet connection is recommended. All courses open 48 business hours in advance of each start date, and must be completed by their scheduled end dates. Digital certificates are available upon successful completion of individual courses. Printed certificates are mailed only upon completion of a full certificate program.