Course Detail: GAP-1001 - Airline Operations Management (ICAO GAPP)

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This course provides an overall and in-depth study of Airline Operations Management and is intended to add actionable value for managers, leaders, policymakers, and professionals in the field of air transportation. This course aims to foster actionable takeaways for participants by building their knowledge base around on the multi-faceted and multi-disciplinary aspects of effective airline management. This course utilizes the latest developments and trends in airline operations management as highlighted through real-world case studies from the Asia Pacific region.

By the end of the 40-hour course, attendees will have actionable competencies they will be able to apply in their workplace.

Who Should Attend

GAPP is a new innovative initiative aimed at equipping senior and mid-level managers, and aviation regulators with comprehensive professional understanding to address both the current and emerging challenges.

  • Mid-level to senior management at:
    • Airlines
    • Airport
  • Regulatory Compliance personnel
  • Air Navigation Services personnel
  • Aviation Regulators

Learning Objectives

Upon the completion of this course, students should be able to apply new knowledge and skills to make effective managerial decisions within the airline industry. In addition, this course will enable participants to become more valuable employees by having a comprehensive knowledge of the airline industry, its function and role. Topis include:

  • Introduction to the course and its objectives
  • Overview of the airline industry
  • Key stakeholders and their roles
  • Airline functional and organizational structures
  • Historical overview of aviation and the airline industry
  • Major milestones in the development of the airline industry
  • Key players and their contributions
  • Current trends and forecasts in the airline industry
  • Impact of technology on airline operations
  • Digital transformation in the aviation industry
  • Innovations in passenger experience and services
  • Integration of artificial intelligence in airline operations
  • Leadership styles and their application in the airline industry
  • Strategic planning and decision-making processes
  • Business models and competitive strategies in the airline industry
  • Crisis management and risk mitigation
  • Financial management in the airline industry
  • Cost control and cost reduction strategies
  • Pricing and revenue optimization techniques
  • Ancillary revenue generation and diversification strategies
  • Fleet planning and optimization
  • Aircraft acquisition and retirement strategies
  • Aircraft maintenance and reliability management
  • Technological advancements in aircraft operations and maintenance

 Session Information: W1024-GAP1001

Schedule: 7 to 11 October 2024 | Online synchronous classes meet Monday to Friday from 0900 to 1300 Singapore time (UTC +8) from 7 to 11 Oct. Participants in Singapore interested in attending lessons in person at ERAU Asia must contact the campus at least 30 days before the course begins to confirm the availability of this option.
Times: 09:00am-01:00pm EDT

Additional Information

Don't miss the limited-time GAPP Inaugural Cohort Price of USD 800! This special rate will only be offered for the first GAPP-1001 Airline Operations Management course in Oct 2024. The special rate of USD 800 is available until 7 Sep 2024. Register today to secure your seat and be among the first to experience this course at this special price.

Making Payments:

While a credit card is the preferred payment method, payment by invoice can also be requested. Please 
email us to request an invoice.

Registration and Course Fees:
Full payment is required at the time of registration to secure your seat in an ERAU Professional Education & Training course.

Changes to Your Enrollment:
We understand that plans can change! If you need to withdraw from a course, you'll receive a full refund (100%) as long as you notify us at least ten (10) working days before the start of the course. Requests to withdraw made after this deadline are not eligible for any refund; however, a one-time transfer to the next session may be possible. Requests to withdraw should be sent by

Class Cancellations:
In the rare case that a course has low enrollment and needs to be canceled, we'll do our best to let you know as soon as possible. If this happens, you'll receive a full refund (100%) or can transfer to the next session or similar course.


Name Additional Resources
QiHua Lin

Facility Detail

ERAU Asia Online
70 Seletar Aerospace View
Seletar Aerospace Park, - 797564