Course Detail: SGA-1002 - Air Carrier, Passenger, and Cargo Management [SGA-1002]

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This course is a "Core course" that is part of the Graduate Certificate in Aviation. This 2.5-days, 20-hours course in Air Carrier, Passenger, and Cargo Management is specifically created for airline and airport professionals, staff in aviation consultancy or in government and regulatory bodies to broad their understanding of air passenger and cargo management to help them better manage and operate their aviation organization, with a particular emphasis on the Asia-Pacific Region.

Who Should Attend

  • Airline and airport professionals
  • Staff in government or regulatory bodies
  • Aviation consultancy
  • Aircraft manufacturers

Learning Objectives

Upon completion of this course, participants should understand the impact of air transport industry on economy, the role of regulators and associations, the globalization and economic factors in air cargo, air cargo supply chain and operations, handling of special cargo, demand and supply analysis in airline industry, airlines business models and pricing strategies, role of optimization airlines planning and operations, safety and security in air transport, and future of air transport industry. Upon successful completion of this course, participants will be able to:
  • Describe the impact of the air transport industry on the economy
  • Identify the role of regulators and associations in air transport industry
  • Understand the role of globalization in the growth of air cargo
  • Identify the economic factors as air cargo growth drivers
  • Identify the participants of the air cargo industry
  • Explain the air cargo supply chain
  • Identify different types of air cargo carriers
  • Describe the air cargo terminal operations
  • Explain the issues involved in managing special cargo
  • Understand the cargo documentation process
  • Discuss the importance of air cargo hubs
  • Distinguish between air-express, air freight, and air mail services
  • Discuss the supply and demand analysis in the airline industry
  • Describe different business models adopted by carriers and operators
  • Understand airline pricing strategies
  • Discuss the process involved and the role of optimization in planning and operations (including flight and crew scheduling, fleet assignment, etc.)
  • Describe the concept of customer value and airline passenger segments
  • Explain the importance of safety and security in aviation
  • Illustrate the environmental impacts of the air transport industry
  • Discuss the future of air transport industry

 Session Detail: W0721-SGA1002-H1

Schedule: Singapore time.
Times: 01:00pm - 07:00pm
SGA Pricing : $500.00

Additional Information

Students may only drop a course through the Professional Education & Training without transcript notation or financial penalty during the drop period. All drop requests or session transfer requests require written communication by the student in order to be processed. Due to the short duration of courses, the drop period ends on the fourth business day of each session. Course fees will not be refunded after the conclusion of the drop period unless an exception request is submitted and granted. After the drop period, students can elect to transfer enrollment to a future session of the same course for a 25% administrative fee. For questions regarding course cancellation, drop period, or exemption requests, please contact the Office of Professional Education by email at or by phone at +65 6933 9580.


Name Additional Resources
Ben Koh