This course is a "Core course" that is part of the Graduate Certificate in Aviation. This in-person (2.5-days) or online (20-hours) course in Air Carrier, Passenger, and Cargo Management is specifically created for airline and airport professionals, staff in aviation consultancy or in government and regulatory bodies to broad their understanding of air passenger and cargo management to help them better manage and operate their aviation organization, with a particular emphasis on the Asia-Pacific Region.

• Airline and airport professionals
• Staff in government or regulatory bodies
• Aviation consultancy
• Aircraft manufacturers

• Describe the impact of the air transport industry on the economy
• Identify the role of regulators and associations in air transport industry
• Understand the role of globalization in the growth of air cargo
• Identify the economic factors as air cargo growth drivers
• Identify the participants of the air cargo industry
• Explain the air cargo supply chain
• Identify different types of air cargo carriers
• Describe the air cargo terminal operations
• Explain the issues involved in managing special cargo
• Understand the cargo documentation process
• Discuss the importance of air cargo hubs
• Distinguish between air-express, air freight, and air mail services
• Discuss the supply and demand analysis in the airline industry
• Describe different business models adopted by carriers and operators
• Understand airline pricing strategies
• Discuss the process involved and the role of optimization in planning and operations (including flight and crew scheduling, fleet assignment, etc.)
• Describe the concept of customer value and airline passenger segments
• Explain the importance of safety and security in aviation
• Illustrate the environmental impacts of the air transport industry
• Discuss the future of the air transport industry

Course Delivery

The course is delivered over one month in a flexible virtual format, combining live instruction with self-paced coursework.

• EagleVision (powered by Zoom): Our virtual classroom technology for live, interactive sessions. Engage directly with professors and classmates in real-time during scheduled lectures. All live sessions are recorded and made available to participants in the event that a session is missed.
• Canvas: A modern, cloud-based learning platform accessible from any device. Access course materials, submit assignments, and collaborate on discussion boards at your own pace.

Online EagleVision sessions are held on four Saturdays over the course of one month, with each session meeting for five hours. Sessions are supported by asynchronous Canvas activities between classes. Upcoming course dates and times are listed in the Session Information section below. Class times may be adjusted based on the regions from which participants are joining to accommodate different time zones. 

This course may be completed independently or combined with other eligible courses to fulfill the requirements of the Graduate Certificate in Aviation (GCA).

Graduate Certificate in Aviation

The Graduate Certificate in Aviation (GCA) is designed for aviation professionals seeking to strengthen their knowledge and management capabilities within the global aviation industry, with particular emphasis on the Asia and Middle East and North Africa (MENA) regions.

Designed for professionals across airports, airlines, air navigation service providers, aircraft management, banking and finance, and other aviation-related sectors, the program develops practical knowledge and skills for managing aviation organizations and applying fundamental business and operational concepts within a global industry.

GCA Learning Package

Participants planning to complete the Graduate Certificate in Aviation can take advantage of the GCA Learning Package, which includes enrollment in any five (5) eligible GCA courses for a discounted total fee of USD 3,600-a USD 400 saving compared with enrolling in five courses individually. To purchase the GCA Learning Package, select it from the price drop-down menu below.