Course Detail: GAP-1001 - Airline Operations Management (ICAO GAPP)

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This course provides an overall and in-depth study of Airline Operations Management and is intended to add actionable value for managers, leaders, policymakers, and professionals in the field of air transportation. This course aims to foster actionable takeaways for participants by building their knowledge base around on the multi-faceted and multi-disciplinary aspects of effective airline management. This course utilizes the latest developments and trends in airline operations management as highlighted through real-world case studies from the Asia Pacific region.

By the end of the 40-hour course, attendees will have actionable competencies they will be able to apply in their workplace.

Who Should Attend

GAPP is a new innovative initiative aimed at equipping senior and mid-level managers, and aviation regulators with comprehensive professional understanding to address both the current and emerging challenges.

  • Mid-level to senior management at:
    • Airlines
    • Airport
  • Regulatory Compliance personnel
  • Air Navigation Services personnel
  • Aviation Regulators

Learning Objectives

Upon the completion of this course, students should be able to apply new knowledge and skills to make effective managerial decisions within the airline industry. In addition, this course will enable participants to become more valuable employees by having a comprehensive knowledge of the airline industry, its function and role. Topis include:

  • Introduction to the course and its objectives
  • Overview of the airline industry
  • Key stakeholders and their roles
  • Airline functional and organizational structures
  • Historical overview of aviation and the airline industry
  • Major milestones in the development of the airline industry
  • Key players and their contributions
  • Current trends and forecasts in the airline industry
  • Impact of technology on airline operations
  • Digital transformation in the aviation industry
  • Innovations in passenger experience and services
  • Integration of artificial intelligence in airline operations
  • Leadership styles and their application in the airline industry
  • Strategic planning and decision-making processes
  • Business models and competitive strategies in the airline industry
  • Crisis management and risk mitigation
  • Financial management in the airline industry
  • Cost control and cost reduction strategies
  • Pricing and revenue optimization techniques
  • Ancillary revenue generation and diversification strategies
  • Fleet planning and optimization
  • Aircraft acquisition and retirement strategies
  • Aircraft maintenance and reliability management
  • Technological advancements in aircraft operations and maintenance

 Session Information: W1024-GAP1001

Schedule: Online synchronous classes meet Monday to Friday from 0900 to 1300 Singapore time (UTC +8) from 7 to 11 Oct. Participants in Singapore interested in attending lessons in person at ERAU Asia must contact the campus at least 30 days before the course begins to confirm the availability of this option.
Times: 09:00am-01:00pm EDT
GAP1001 Airline Operations Management USD Price : $1200.00

Additional Information

Full payment of the course fee is required to be officially registered for any Professional Education course. A 100% refund for all withdrawals or transfers made three or more business days (Monday - Friday) before the first day of class is available. 0% refund for all withdrawals or transfers made the day class begins or anytime following. In rare instances, classes with low enrollment may be canceled. We will make every effort to notify you of changes or cancellations. In the event of a cancellation or change by us, we will provide the student with a 100% refund or transfer to an equivalent class. For questions please contact the Asia Campus by email at

The Airline Operations Management course is part of the Global Aviation Professional Programme (GAPP) jointly conducted by International Civil Aviation Organization (ICAO), Embry-Riddle Aeronautical University (ERAU), Korea Aerospace University (KAU), and Incheon International Airport Corporation (IIAC). For more information, please visit 


Name Additional Resources
QiHua Lin

Facility Detail

Asia Online
75 Bukit Timah Road, #02-01 Boon Siew Building
Singapore, SINGAPORE 229833