Course Detail: LGM-102 - Principles of Supply Chain Management in association with IATA [LGM 102]

Plane flying over cargo containers


Embry-Riddle Aeronautical University's (ERAU) Principles of Supply Chain Management, part of a joint Logistics and Supply Chain Management Certificate with the International Air Transportation Association (IATA), is designed to provide students with an understanding of logistics and supply chain management, including the importance of logistics on an organization's "bottom line," as well as in customer service and satisfaction. Course content also includes exploration of logistics strategies for domestic and global markets. Students assess the impact of technology and training on logistics systems and discuss future logistics challenges.

What You Will Learn

Upon completing this course, students should be able to demonstrate a comprehensive and broad-based understanding of:

  • Logistics management in the aviation/aerospace industry and address major contributors to the body knowledge, including major global supply chain strategies and controllable and uncontrollable factors which influence global logistics activities
  • The importance of logistics and supply chain management within manufacturing and service organizations and the economy as a whole
  • Customer service measures as a key indicator of logistics system effectiveness and the importance of improving customer service performance
  • Information systems and internet technology in inventory management, order processing and supply chain integration including the growth of electronic commerce on logistics systems
  • Factors and processes involved in logistics system planning and the nature and techniques of strategic logistics planning
  • Methods for controlling the logistics operating system through inventory management and project management and appropriate techniques for execution
  • Transportation in the logistics system, issues associated with transportation rates, carrier selection, and transportation productivity
  • The role and importance of warehousing in the logistics system and cost and customer service issues associated with warehouse management
  • Issues associated with product packaging from logistics and marketing standpoints. The concept of total costs and the trade-offs that exist within the logistics system and the supply chain and firm as a whole.

Key Topics

Woman consulting with warehouse manager
  • Customer relations
  • Inventory management
  • Logistics and supply chain management
  • Operations analysis and collaboration
  • Operations and planning
  • Packaging, materials handling and global logistics
  • Performance measuring
  • Procurement and manufacturing
  • Supply chain risk
  • Transportation
  • Warehousing and network design

Who Should Attend

This course is recommended for:

  • All sales and marketing staff of cargo agents and air freight forwarders (consolidators)
  • Sales, reservations, and acceptable staff of airlines, airport handling, and surface transportation companies
  • Shipping department staff of manufacturers, wholesalers, importers, and exporters
  • Junior and middle management staff of cargo agents, airlines, and manufacturers who wish to refresh their knowledge of current international air cargo rating procedures
  • Anyone wanting to update their knowledge of air cargo acceptance and rating procedures, or to enter the field of supply chain management

Certificate Awarded

An Embry-Riddle Certificate of Completion is awarded upon successful completion of the entire Logistics and Supply Chain Management Program (4 courses). Students are also awarded the Air Cargo Professional (ACP) designation by IATA.

Course Format

This is a 100% online asynchronous self-paced course. Coursework is web-based with no additional software required, although a reliable internet connection is recommended. This course requires approximately 45 hours of study to be completed within 12 months of the purchase date (enrollment validity). After the enrollment validity expires, students will not have access to the course content and will not be able to take the exam.

Student performance is assessed by an examination. Please refer to the Exam Information below for more details.

Exam Information

The exam for this course is online and contained within the course itself. Once the exam is opened, it must completed in the time allotted. Work cannot be saved and completed later. Students should schedule enough time to complete the final exam without interruption. The timer will continue and the exam will automatically submit after the allotted exam time expires. For technical difficulties, please contact the ERAU Worldwide Office of Professional Education.

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  • Exam method: Online exam
  • Exam format: Multiple-choice questions
  • Number of questions: 100
  • Time allowance: 3 hours
  • Passing grade: 70% correct answers
  • Number of exam attempts: 2

Available Sessions