Micro Course Information: GASR121 - Diversity and Inclusion Toolkit

We are all influenced by the culture(s) in which we live, but we do not often think about how this impacts our interactions with others. Throughout this micro course, we will take an introspective look into ourselves by thinking about how we are affected by our own cultural upbringing. By taking a deep look into these core concepts of ourselves, we can improve our communication skills personally and in our workplaces. We will also explore the concept of cultural humility, which allows us to truly retreat from hasty judgments and work toward seeking a better understanding of our colleagues, customers, and/or clients.

After successfully completing this micro course, you'll be able to:  

  • - Assess your cultural self-awareness across various types of human differences 
  • - Examine your personal, cultural and workplace values effectively in order to interact more successfully with others 
  • - Develop communication skills that will improve your interactions with diverse communities 
  • - Explore cultural humility and cultural curiosity to improve communication in the workplace 

Micro Course Outline

Unit 1 - Cultural Self-Awareness: Perception and Interpretation 

Unit 2 - Personal and Workplace Values 

Unit 3 - Communicating in a Diverse Workplace 

Unit 4 - Cultural Humility and Curiosity

Facilitator - Miquel Jackson

Miquel Jackson has a Master in Management degree with an emphasis on Organizational Diversity & Inclusion Leadership. Since graduating with his Bachelor's in Sociology in 2011, he has been heavily involved in the community in Dubuque, Iowa. Through being the Vice President of the Dubuque NAACP for over 7 years, a Human Rights Commissioner for over 9 years (serving two terms as the Vice Chair), Chair of the Dubuque Community Police Relations Committee for over 2 years, and Chair of the Equal Opportunity Committee for Dubuque County, Miquel works tirelessly to address and rectify systemic issues within the Dubuque Community. Miquel has facilitated conversations on Diversity, Equity, and Inclusion (DEI) for organizations such as the Dubuque Community School District, Please Pass the Love, Boys Scouts for America, Community Foundation for Greater Dubuque, and the Fountain of Youth. Miquel brings amazing energy and perspective to these conversations just as he does within the community. 

Badge Alignment

This micro course is part of the CareerPLUS Diversity & Inclusion badge, along with these other micro courses: 

  • - Understanding Diversity to Build Empathy
  • - Inclusive Workplace Strategies

This micro course is 100% online, features 15 hours of engaging content, and is self-paced over 4 weeks. You will receive access to the micro course on the 1st of the month, but you are free to work through the material when it works best in your schedule! More information is available on our CareerPLUS website or on our FAQ page.

 Session Information: MC0621V1-GASR121

Schedule: Self-paced. Accessible online 24-hours, starting on 06/01/21 and ending on 06/28/21.
Times: 12:00am - 11:59pm


Optional wrap-up conference call with the micro course facilitator scheduled for Thursday, June 24, 2021 from 5:00 - 6:00 p.m. CST. Call-in details will be shared after your micro course begins.


Name Additional Resources
Miquel Jackson


Online, IA 52001